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(en) alas barricadas: ORANGE and TRANSCOM announce collective dismissal of more than 100 people in San Fernando de Henares (ca, it) [machine translation]

Date Fri, 31 Aug 2018 09:20:31 +0300

The General Confederation of Labor (CGT) reports in this press release that more than 100 employees of the Orange Retention services and Orange Loyalty and Outbound Loyalty departments will be dismissed at the end of September through dismissals for objective reasons as announced today the Contact Center company Transcom Worldwide Spain, SL to its Company Committee of Madrid. ---- The General Labor Confederation denounces in the first place that in the middle of the football war, with all the telephone operators making aggressive offers to keep their customers, this job slot is announced. Undoubtedly it is a montage to justify that Orange transfers the calls that Transcom was managing to another contact center company, who knows if in Seville, in Salamanca or in Oviedo, cities where other providers of this multinational telephone have adjudicated departments of customer service to other contact center companies.

On the other hand, CGT regrets that with all the contact center companies in record profits in the last year this Swedish multinational has opted for the way of collective dismissal to "flexibilize" its workforce. Undoubtedly, the collaboration provided by CCOO, UGT and USO just one year ago, when another collective dismissal sent more than 200 Superlínea employees of Banco de Santander to the street, has encouraged Transcom to invest in a new ERE to be more competitive. The desire for benefits from Orange and its subcontractor will only cause more than 100 families to lose their jobs as of September 30.

The General Confederation of Labor has put all its means to work against this gross attack on workers. His legal advice will use all its resources to prevent this outrage is carried out and CGT will make various demonstrations in defense of jobs, which will announce in the coming days.

To conclude, we inform that CGT will carry out a transparent and timely information policy so that the workers are duly informed about the whole process, both of the business positions and of the union positions that some try to keep secret.

State Federation of Transport and Communications (FETyC)

Federal Sector of Telemarketing - Federal Committee

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