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(en) France, Alternative Libertaire AL Octobre - Deliveroo: We will not pedal the empty belly (fr, it, pt) [machine translation]

Date Tue, 17 Oct 2017 14:02:00 +0300

To fatten the shareholders, you have to sweat the cyclists ... until it derailed. Workers on digital platforms no longer make ends meet. After Uber, it was Deliveroo's turn to undergo an early rebellion. ---- Deliveroo: « Your favorite restaurants delivered in less than thirty minutes. " A tablet application, thousands of cyclists or motorcyclists in light blue uniforms, but a status of self-entrepreneur, a booming brand that weighed more than $ 1 billion in 2016. After Britain and Belgium, it is the turn of France to see this new proletariat organize and claim. ---- Over the past year, labor compensation has continued to decline. Before the summer of 2016, Deliveroo offered to the cyclists mixed contracts, combining remuneration per hour (7.5 euros per hour) and racing (2, 3 or 4 euros per race depending on seniority). Since September 2016, it has already signed only contracts for racing (5.75 euros in Paris and 5 euros in other cities) for new couriers, no longer paying the penalty. The turnover of the delivery staff is such that a year later, couriers with mixed pay already constituted a minority (600 of the 7,500 employees of Deliveroo). But 600 was still too much !

From a simple SMS, the rules change

On July 27, Deliveroo therefore sent a simple SMS to his livreuses and delivery for informing standardization of contracts from 1 st September, those benefiting from the old contracts were served with what they agreed remuneration to the race, or their contract was broken. Result: a loss of 30% to 40 % of their income: " For someone who works 35 hours, explains Alex, courser in Nantes, this makes a drop of 450 euros per month ! "

The couriers of Deliveroo in battle from Alternative libertarian on Vimeo .

Faced with this process, couriers and couriers from Lyons and Paris (led by the Paris Autonomous Delivery Group, the Clap) organized a first mobilization on August 11, prompting couriers and restaurateurs to disconnect of the application of the platform. On 27 and 28 August, similar mobilizations took place in Paris, Lyon, Nantes, Marseille and Bordeaux. The management of the company then sought to minimize the dispute: the drivers and deliverers mobilized.es would constitute according to it a " minority " since 450 of the 600 concerned " accepted " the remuneration to the race. According to the company, the delivery would be only a " sideline " Offering " interesting incomes for odd jobs ". Pocket money, in other words, 25 % of which must be deducted from social security contributions and the maintenance of the bicycle. In fact, for a number, like Alex, deliveries are the main or even the only source of revenue.

The mobilization, fortunately, exceeds those who are affected by the fall in their remuneration. In Nantes, the collective of the Nantes Bikers has revived thanks to the investment of " new couriers ", paid to the race, alongside the " old " who have seen their contract modified. Deliveroo's have also been joined by couriers from other platforms (Foodora, UberEats), such as Yoann and Maxime, who are well aware that, with fierce competition in the sector, their salaries are also likely to fall. " In Nantes we are still paid 7.5 euros per hour, plus 2 euros the order, explains Yoann. But I am convinced that Foodora will also come to pricing at the race because it has always been the game of venerated competition between these three services. " The economic model of the platforms: according to Maxime, Deliveroo, UberEats and Foodora are not beneficiaries and live only by accumulating fundraisers. But to raise funds, you have to be attractive to investors. By lowering the remuneration, they are given a greater margin. This system explains the bankruptcy of Take Eat Easy, competitor of Deliveroo, in the summer 2016: the investors withdrew overnight, leaving on the tile thousands of unpaid couriers and restorers [1].

CGT and SUD unions support

Faced with this solidarity, the platforms rely on isolation. UberEats encourages its drivers and deliverers to be always on the move, from one delivery to the next, to prevent encounter times. Same for Foodora, which just removed from its application the messenger service between couriers ...

However, mobilization seems to pay off. On 1 st September, a delegation, supported by the CGT trade and SOUTH Shops, met the leadership of Deliveroo. It claimed the right to collective bargaining - the platform did not reject it a priori - and an increase in remuneration: payment of 7.5 euros per race and guaranteed hourly minimums of 15 to 20 euros depending on the hours. Small improvement: Deliveroo has introduced a free civil insurance for its drivers, covering them under conditions (wearing the helmet and bike standards) in the event of an accident. However, it is difficult to talk about victory, since this new insurance is financed by the company thanks to the savings realized on the back of the couriers.

Meanwhile, the mobilization continues. To maintain the pressure, it is to be hoped that the contacts between the collectives of couriers and trade unions are consolidated. To overcome distrust, this can be done through the disinterested support of local unions to existing collectives, or by helping couriers to train their own unions, as the CGT in Bordeaux did.

Nathan (AL Nantes)

A desire for a cooperative

Do without Deliveroo, UberEats or Foodora ? Couriers and couriers consider it, creating their own digital delivery application. Thus, the Collectif des livreurs autonomes de Paris (Clap) is considering the creation of a cooperative society of general interest (Scic), Coopcycle, on the model of the co-operative of taxi drivers Gescop. Without shareholders to remunerate, this cooperative platform would provide the drivers with social protection (which they currently lack) and remuneration between 15 and 20 euros per hour. The discussions, aimed at obtaining the support of the Paris City Hall, have nevertheless failed, as the municipality does not take couriers and couriers seriously, according to Clap spokesman Jérôme Pimot.

[1] " Platforms: Uber & C ie : Uncle Scrooge in the Net, " Alternative Libertarian, March 2017.


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